Customer Help

If talking to a real-life human is more your thing, you can reach our Customer Happiness Team via email (below).

How can we help?

FAQ

Shipping & Delivery

We use all major carriers.

When will my order arrive ?

Products are shipped within 2 days of ordering and delivered within 6-9 days depending on destination. You will be provided with tracking information of your order.

Do you ship overseas?

Yes, we ship all over the world.

What are the shipping charges ?

We offer free shipping on every item purchased through our website.

Do I have to pay any import duty or taxes ?

There is no import duty and taxes for USA.

For any other countries, There are extra duties and local taxes applicable, depending on the custom laws of respective countries. You have to pay it to our shipping partner at the time of delivery.

Return, Exchange & Refunds

Can I cancel an order in case I change my mind post-ordering ?

Yes, you can choose to cancel the orders if they are not shipped. We
will initiate 100% refund of your money and a confirmation of the same will be sent to you via e-mail.

In what scenarios would you accept the return of the order & who will pay return charges ?

Please read Return & Exchange policy for more information.

After how many days can I return an item ?

You can return the item within 14 days of the receipt.

Payments

How can I pay ?

You can pay securely with PayPal.

If you are not registered with PayPal, you can use Guest Checkout mode of PayPal for payments using your credit card.

Are the prices, which appear on website, inclusive of all taxes and duties ?

There is no import duty and taxes for USA.

For any other countries, There are extra duties and local taxes applicable, depending on the custom laws of respective countries. You have to pay it to our shipping partner at the time of delivery.

Get in touch

Have questions about your order, or a general enquiry?